Starting from April 2017, the doors to the water retail market are opening, which provides a significant opportunity for all UK businesses.
Currently, the clean water and sewerage services that most UK businesses use, are supplied by one of 21 regional water wholesalers. This means that water suppliers are not chosen by the customers but allocated by default depending on location, which encourages inefficiencies and poor quality customer service.
However this is all changing as a greater number of water wholesalers and retailers will be entering the market. So the 1.2 million commercial water users will soon have the ability to switch water supplier which means potentially cheaper rates and improved customer care. These benefits are clear to see in Scotland, where water market deregulation has been in effect since 2008.
To truly make use of this opportunity, businesses must act now and take preparatory measures:
- Obtain and collect previous water usage data to know what an optimum supply contract would look like. This will put your business in a good position to identify cost savings
- Check your business’s current water efficiency measures; if there are simple procedures that can be implemented such as educating staff on usage and correcting water leaks, now is the time!
- There may be a chance of errors on historical bills from your current supplier, where you may be paying more than your actual usage. Before the deregulation is in effect, review past bills to ensure you have claimed what you are owe so that you can start with a clean slate.
For most businesses, there is simply not enough time to review years of historical bills, understand what the charges mean and then contact the supplier all on top of their daily workload.
Pulse Business Water can help you in all these areas, taking the burden off your shoulders by directly dealing with the supplier for all queries. This means you no longer have to waste precious time on understanding and validating bills, all of this will be done for you. We find you the optimal water contract suited to your business needs, whilst keeping you informed of new efficiency measures you could be implementing.